Privacy & Cookies

Committed to Keep Your Data Safe

By using this website, we may collect information about you when you complete a contact form on the site. We have an obligation to process and collect any personal information safely and securely under the Data Protection Act and the General Data Protection Regulation.

This privacy notice is designed to explain how we collect and use that information, as well as other details which we think you should be aware of.

Kenray Forming Ltd

Kenray Forming Ltd are providers of forming sets for vertical form, fill and seal machines for the food and pharmaceutical industries.

Our Address

Kenray Forming Ltd
Telford Way
Stephenson Industrial Estate
Coalville
Leicestershire
LE67 3HE

Tel: 01530 400 100
Email: [email protected]

How We Store Your Information

The data that we collect from you either on our website, through telephone conversations or via email will be held on our secure CRM system, EMAX. We also use Mailchimp for our newsletters, and enquiries generated by our WordPress website will be sent via our secure email servers to both Mailchimp and EMAX. Our IT provider, NIS, regularly updates our security and encryption to ensure the data we hold is secure.

By submitting your personal data, you agree to this transfer, storing or processing. Kenray Forming Ltd will do everything in our power to ensure that any data you supply is treated and held securely and in accordance with this privacy notice.

What We Use Your Information For

  • Communication regarding your orders and services from Kenray
  • Improving our website by monitoring how you use it
  • Sending marketing newsletters that you have requested
  • Responding to any feedback you send us
  • Responding to enquiries made via our website
  • Providing you with information about other Kenray Forming Ltd services

Providing Information to Third Parties

Kenray Forming Ltd will not pass, sell or disclose any personal information about you gained from your use of our website to any third parties.

We may, from time to time, send you marketing information about products and services available from Kenray Forming Ltd. You can opt out at any time.

Personal Data Retention

Kenray Forming Ltd reserves the right to retain files on our secure EMAX system where we have provided products and services to you, or for the exercise or defence of any warranty or legal claim against the firm. The relevant retention period prior to destruction is five years.

Marketing Information

If Kenray Forming Ltd sends you marketing materials, this data is reviewed every six months. Any data relating to individuals who are no longer clients or contacts of Kenray will be deleted after twelve months.

Employees and Former Employees

Kenray Forming Ltd has a separate privacy document which sets out the types of information we collect, how it is collected, why it is collected and how this personal information is used. This document is available to staff internally.

Payroll data is retained for three years and then securely destroyed. Specific medical data may be held for a longer period of time where required.

All employee data is password protected, secure and held electronically. Any paper-based files are stored in a locked cabinet and reviewed annually. Any documents destroyed are done so confidentially internally by the HR Department.

Retention of Employee Data

Employee data retained by Kenray Forming Ltd is held for six years after leaving employment on our secure internal HR system.

Applicant Data

Data relating to individuals applying for a position with Kenray Forming Ltd will be held securely for a period of three months from the date of application and then securely destroyed.

Your Right to Request to See the Information We Hold

You can request a copy of the personal information we hold about you at any time by emailing [email protected].

We will ask you to prove your identity along with two pieces of approved identification.

Please address any data requests to Kay Collins at the address above or by emailing [email protected]. Please provide as much information as possible about the nature of your contact with us to help us locate your records. This request is free of charge.

Your Right to Have Information Corrected

If you would like to update the details we hold about you, please contact our Data Protection Officer, Kay Collins, using the email address above or by emailing [email protected].

Complaints Procedure

If you have a complaint about the processing of your data through our website, CRM systems or email systems, you must contact the firm’s Data Protection Officer, Kay Collins, at the email address above or via email at [email protected].

Cookies

This page contains information on what cookies are, the cookies used by kenrayglobal.com, how to switch cookies off in your browser, how to specifically disable third-party advertising cookies and useful links for further reading. If this page does not provide the information you were looking for, or if you have any further questions about the use of cookies on kenrayglobal.com, please contact us via email at [email protected].

What Are Cookies?

Cookies are small text files that are stored by your browser (for example, Internet Explorer, Chrome or Safari) on your computer or mobile device. They allow websites to store user preferences. Cookies act as a memory for the website, enabling it to recognise a user and respond appropriately.

How Does Kenrayglobal.com Use Cookies?

A visit to a page on kenrayglobal.com may generate the following types of cookies.

Anonymous Analytics Cookies

Each time a user visits our website, web analytics software provided by a third party generates anonymous analytics cookies. These cookies tell us whether you have visited the site before.

Your browser tells us if you have these cookies, and if not, we generate new ones. This allows us to track how many unique users we have and how often they visit the site.

PHP Session Cookies

PHP session cookies, including PHPSESSID, are used to track important logical information for the smooth operation of the site.

Social Media Third-Party Cookies

To enrich our website content, we may embed video content from third-party social media websites such as YouTube or Facebook. When you visit a page with embedded content, cookies from these websites may be set. Kenrayglobal.com has no control over or liability for these cookies. You should review the relevant third-party cookie policies for more information.

We also offer social sharing widgets on some pages, allowing content to be shared on platforms including Facebook, Twitter, MySpace, Delicious and Digg. These platforms may set cookies if you are logged into their services. Kenrayglobal.com has no control over or liability for these cookies.

How Do I Turn Cookies Off?

You can usually stop your browser accepting cookies, or stop it accepting cookies from a particular website. Without cookies, some site features may not function correctly.

All modern browsers allow you to change cookie settings. These are usually found in the options or preferences menu of your browser. You can also use your browser’s help function for more information.

Useful Links

If you would like to find out more about cookies and their use on the internet, the following links may be helpful:

The IAB provides further information on privacy issues related to internet advertising at: https://www.youronlinechoices.com/uk/

Last Updated: December 2025